Refund Policy

At Santosh Skill, we strive to provide our learners with high-quality courses and an excellent learning experience. However, we understand that there may be situations where you need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refunds

We offer refunds under the following conditions:

Course Access: If you have purchased a course but have not accessed more than 20% of the content, you may be eligible for a refund.
Timeframe: Refund requests must be made within 7 days of your purchase date.

Please note that we cannot process refunds for courses that have been substantially accessed or completed, as this constitutes full utilization of our services.

2. Non-Refundable Items

Refunds are not applicable in the following cases:

Downloaded Products: Once you have downloaded digital products (eBooks, templates, files, etc.), they are non-refundable due to the nature of digital goods.
Promotional or Discounted Offers: Courses purchased during special offers, bundles, or at discounted prices are not eligible for refunds unless otherwise stated.

3. How to Request a Refund

To request a refund, please contact our support team at info@santoshskill.com with your order details and reason for the request.

If your refund is approved, the amount will be credited to your original payment method within 7–10 business days.

4. Course Substitutions

If you are not completely satisfied with your course but are not eligible for a refund, you may request a course substitution. You can switch to another course of equal or lesser value. All course substitution requests must be made within 7 days of purchase.

5. Changes to This Policy

We may update or revise this Refund Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

📧 Email: info@santoshskill.com
🌐 Website: www.santoshskill.com